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Responsible Gaming

At LTC Casino, we believe gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Responsible gaming means understanding the risks, making informed decisions and keeping gambling within limits that suit your circumstances.

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Gamble for entertainment

Gambling involves risk, and there is no guaranteed way to win. Games are designed for entertainment and outcomes are determined by chance or by the rules of the relevant game. Previous results do not predict future results. A win does not make another win more likely, and a loss does not mean that a win is due.

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Before you play, decide how much time and money you are comfortable spending. Treat your gambling budget as an entertainment expense, similar to spending on dining, films or other leisure activities. Only use money that is available for this purpose after essential costs have been covered. Never gamble with money needed for rent, bills, food, education, debt repayments or other important commitments.

Set a clear stopping point before you begin and aim to follow it. Avoid making decisions while feeling stressed, upset, tired or affected by alcohol or other substances. Taking regular breaks can help you stay aware of how long you have been playing and how much you have spent.

Practical ways to stay in control

  • Decide your spending and time limits before gambling.
  • Keep gambling separate from household or essential finances.
  • Do not chase losses by increasing stakes or playing for longer.
  • Do not borrow money or use credit to gamble.
  • Take breaks and stop when you reach your personal limit.
  • Avoid gambling when you are angry, distressed, tired or intoxicated.
  • Remember that gambling is not a reliable way to earn income.
  • Keep track of deposits, bets, wins and losses over time.

Recognising signs of concern

Gambling can become difficult to manage for some people. Risk may increase when gambling is used to escape problems, change a mood or recover money that has already been lost. Being aware of changes in your behaviour can help you take action early.

Possible warning signs include spending more time or money gambling than planned, repeatedly trying to win back losses, feeling restless or irritable when not gambling, hiding gambling from family or friends, or thinking about gambling throughout the day. Other signs may include missing work or social commitments, experiencing financial difficulties, borrowing money, selling possessions or using funds intended for essential expenses.

You may also wish to pause and reassess if gambling is affecting your sleep, relationships, study, employment or mental wellbeing. Feeling guilt or regret after gambling does not mean you have failed, but it can be a useful reason to seek support and review your habits.

Questions to ask yourself

  • Have I spent more money or time gambling than I intended?
  • Have I tried to hide or minimise my gambling?
  • Have I chased losses or increased my bets to recover money?
  • Have I borrowed money or used essential funds to gamble?
  • Has gambling affected my relationships, work, study or health?
  • Do I feel anxious, upset or irritable when I try to stop?
  • Would taking a break or speaking with someone be helpful?

If you answered yes to any of these questions, consider taking a break from gambling and speaking with a qualified support service. You do not need to wait for a crisis before asking for help.

Tools and support options

If you want to reduce or stop your gambling, consider using the account and device controls available to you. Depending on the services offered and the settings available in your account, these may include deposit limits, wagering limits, loss limits, session reminders, time-out periods or account closure. Read the terms of any control carefully, including when it takes effect and how long it remains active.

A temporary break can be useful when you feel gambling is becoming difficult to manage. If you choose a time-out or account closure, do not create another account or use another person’s account during that period. Ask people you trust to support your decision and consider removing saved payment methods or gambling applications from your devices.

Support is available in Australia for people affected by gambling, as well as for family members, friends and other people who may be concerned. You can speak with a qualified gambling counsellor, a healthcare professional or a community support organisation. These services can provide confidential information, practical strategies and assistance with financial or emotional concerns.

If gambling is contributing to severe distress or you believe you may be at immediate risk of harm, seek urgent help through appropriate emergency or crisis support in Australia. If someone close to you is affected, approach the conversation calmly, focus on your concerns rather than blame, and encourage them to seek professional assistance.

Support for family and friends

Problem gambling can affect more than the person who places the bets. Family members and friends may experience stress, financial pressure or loss of trust. You are not responsible for controlling another person’s gambling, and you should not put your own finances or safety at risk to cover gambling losses. Set clear boundaries, protect shared funds where appropriate and seek independent advice if you need support.

Our responsible gaming approach

LTC Casino supports informed and responsible participation. We aim to provide clear information about gambling risks and encourage players to make decisions based on their own limits and circumstances. We may provide account management features and information intended to help players monitor or control their activity. Availability and operation of these features may depend on the service, account settings and applicable requirements.

We may take steps to protect players and the integrity of our services, including asking questions about account activity or requesting information where required. We may also restrict, suspend or close an account when we identify concerns, when a player asks us to do so, or where this is necessary under applicable rules and requirements. Any account action is subject to the relevant terms and conditions.

Please keep your account information accurate and do not allow anyone else to use your account. Gambling should only be undertaken by adults who are legally permitted to do so in their location. Parents, guardians and account holders should take reasonable steps to prevent children from accessing gambling services, including using device controls, secure passwords and payment protections.

Responsible gaming is an ongoing personal responsibility. Review your limits regularly, monitor your activity and be honest with yourself about how gambling fits into your life. If your circumstances change, such as through financial pressure, health concerns or personal stress, consider stopping and seeking support before gambling again.

For further information about available account controls or responsible gaming assistance, use the support options provided through the LTC Casino website. If you are concerned about your gambling, take action today: set a limit, take a break, talk to someone you trust or contact an Australian gambling support service.